Mehor Privacy Policy

We collect information you provide directly, as well as information collected automatically when you use the Platform.

a. Information You Provide

You may provide:

• Name and username
• Email address
• Account profile details (bio, avatar, etc.)
• Messages and communications with other users
• Listing content (for sellers)
• Support requests or inquiries

b. Transaction Information

When you make or receive payments, we collect:

• Purchase details
• Order history
• Transaction status

Note: Payment information (such as card details) is processed by third-party providers (e.g., Stripe). We do not store full payment card information.

c. Automatically Collected Information

We may collect:

• IP address
• Device and browser type
• Pages visited and actions taken
• Timestamps and usage data

This helps us operate, secure, and improve the Platform.

We use your information to:

• Create and manage your account
• Process transactions and facilitate payments
• Enable communication between buyers and sellers
• Deliver products and manage orders
• Provide customer support
• Detect fraud, abuse, or violations
• Improve platform performance and user experience
• Comply with legal obligations

We do not sell your personal data.

We may share information in the following cases:

a. With Other Users

• Buyers and sellers may see limited information needed to complete transactions (e.g., username, listing details, messages)

b. With Service Providers

We share data with trusted third parties who help operate the Platform, such as:

• Payment processors (e.g., Stripe)
• Hosting and infrastructure providers
• Email and communication services
• File storage and content delivery services

c. For Legal and Safety Reasons

We may disclose information if required to:

• Comply with laws or legal requests
• Enforce our Terms
• Prevent fraud, abuse, or security threats

We retain your information as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

We may retain certain data even after account deletion where required by law or for legitimate business purposes.

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your account
• Object to certain data processing

You can update most information through your account settings or contact us for assistance.

You may request to delete your account.

Please note:

• Some data may be retained for legal, security, or dispute resolution purposes
• Completed transactions may be retained for recordkeeping

We take reasonable measures to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security.

We may use cookies and similar technologies to:

• Maintain sessions
• Improve functionality
• Analyze usage

You can manage cookie settings through your browser.

The Platform may rely on third-party services.

These providers have their own privacy policies, and we are not responsible for their practices.

Mehor is not intended for individuals under 18.

We do not knowingly collect personal information from minors.

If you access Mehor from outside the United States, your information may be processed and stored in the United States.

We may update this Privacy Policy from time to time.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, contact us at:

Email: support@mehor.com